Call Center Services for the Energy Industry

Energy Choice California (ECC) was established in 2017 and is a leading provider in contact center solutions for the energy industry. ECC’s main goal is to help energy retailers and utilities in the state of California. California’s energy demands are one of the largest in the United States, and many energy retailers—especially those who are active within community choice aggregations (CCAs)—are seeking partnerships with contact centers who can provide comprehensive, seamless and cost-effective customer care program. That is where ECC comes in. Our turnkey contact center solutions allow an energy retailer or provider to ramp up quickly and efficiently when operating a CCA.